Navigating Conflict for Leadership Excellence and Team Success
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Prepare to transform conflict into a tool for leadership growth and innovation as we delve into conflict resolution, armed with emotional intelligence and empathy, to offer you the strategies you need to turn tense moments into opportunities for team building and creative problem-solving. We tackle the art of preparation, the mastery of active listening, and the grace of finding common ground. We also share our expertise on fostering a culture of open dialogue, and we break down effective methods like the Thomas-Kilman conflict model to help you maintain strong relationships and negotiate successful outcomes.
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Follow Tracy-Ann Palmer on Instagram @tap_bethegamechanger
Chapters
1. Practical Strategies (00:03:15)
2. Harvard Negotiation Project (00:04:23)
3. Thomas-Kilman TKI (00:09:29)
4. Effective Conflict Management Techniques (00:14:03)
41 episodes