It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Heather McGowan and Leading the Empowered Workforce
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Manage episode 356989593 series 2501270
Content provided by Dan Pontefract, Author and Leadership Strategist and Dan Pontefract. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Pontefract, Author and Leadership Strategist and Dan Pontefract or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Heather E. McGowan is a strategist, thought leader, researcher, and author and is one of the leading voices on the "future of work." Heather sits down with Dan Pontefract on Leadership NOW to discuss her new book, "The Empathy Advantage: Leading the Empowered Workforce." McGowan is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss. Heather gives people the courage and insight that illuminates their path forward. She’s transforming mindsets and entire organizations around the globe with her message about how the next phase of work will focus on continuous learning and how leadership must shift to guide these expeditions. Her groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market. Her message is never more powerful than when she’s onstage, where her no-nonsense approach creates a fundamental mindset shift across the audience leaving them both transformed in their thinking and clear in their path of action. Visit http://www.danpontefract.com for more information about Dan and the Leadership NOW program. Visit https://heathermcgowan.com/ for more information about Heather McGowan
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continue reading
107 episodes
MP3•Episode home
Manage episode 356989593 series 2501270
Content provided by Dan Pontefract, Author and Leadership Strategist and Dan Pontefract. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Pontefract, Author and Leadership Strategist and Dan Pontefract or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Heather E. McGowan is a strategist, thought leader, researcher, and author and is one of the leading voices on the "future of work." Heather sits down with Dan Pontefract on Leadership NOW to discuss her new book, "The Empathy Advantage: Leading the Empowered Workforce." McGowan is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss. Heather gives people the courage and insight that illuminates their path forward. She’s transforming mindsets and entire organizations around the globe with her message about how the next phase of work will focus on continuous learning and how leadership must shift to guide these expeditions. Her groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market. Her message is never more powerful than when she’s onstage, where her no-nonsense approach creates a fundamental mindset shift across the audience leaving them both transformed in their thinking and clear in their path of action. Visit http://www.danpontefract.com for more information about Dan and the Leadership NOW program. Visit https://heathermcgowan.com/ for more information about Heather McGowan
…
continue reading
107 episodes
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