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09: Kimberly Crowder — Using Data and Research to Redesign Your Library Website
Archived series ("Inactive feed" status)
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This feed was archived on May 03, 2023 20:10 (
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 229082760 series 2485520
Content provided by Piola. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Piola or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kimberly Crowder is back with another guest appearance! Kimberly serves as the Marketing Director for the Indianapolis Public Library and her team recently finished the library’s website redesign. On today’s show, she shares the process of how the new website came to be and how she sourced information from visitors to get the website functioning the way they needed it to.
Key Takeaways:
- Kimberly is back on the show to give an update about the website redesign she was overseeing for the Indianapolis Public Library.
- Kimberly launched the fresh new site two days ago and has been getting feedback both from the staff and the public.
- Why does the website not have a home page slider?
- Through research and customer insights, it was found that having a search feature front and center can help website visitors find their information more quickly without having to click around and get lost.
- Kimberly employed a third-party consulting firm to help them with their website because this was not her staff’s area of expertise.
- What is a wireframe and what does it look like?
- How did they decide what content to keep vs. what content to get rid of?
- What were some of the biggest things Kimberly discovered after doing a survey from the library’s visitors and supporters?
- Is the website ADA (Americans with Disabilities Act) friendly? Yes, it is!
- How did Kimberly decide what content goes where?
- Quick announcement: Are you struggling with your library’s current website? We have a webinar to help you through this process!
- Has Kimberly done any heat mapping or user testing on the website?
- Kimberly explains how Algolia helps users find what they’re searching for.
- How long did this website redesign take and how much did it cost?
- If Kimberly had to go back in time, what advice would she have for herself?
- It’s important to manage expectations so that everyone on the team is on the same page.
- What’s next for the website?
Mentioned in This Episode:
Email Kimberly: Kimberly.Crowder@live.com & KCrowder@indypl.org
15 episodes
Share
Archived series ("Inactive feed" status)
When?
This feed was archived on May 03, 2023 20:10 (
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 229082760 series 2485520
Content provided by Piola. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Piola or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kimberly Crowder is back with another guest appearance! Kimberly serves as the Marketing Director for the Indianapolis Public Library and her team recently finished the library’s website redesign. On today’s show, she shares the process of how the new website came to be and how she sourced information from visitors to get the website functioning the way they needed it to.
Key Takeaways:
- Kimberly is back on the show to give an update about the website redesign she was overseeing for the Indianapolis Public Library.
- Kimberly launched the fresh new site two days ago and has been getting feedback both from the staff and the public.
- Why does the website not have a home page slider?
- Through research and customer insights, it was found that having a search feature front and center can help website visitors find their information more quickly without having to click around and get lost.
- Kimberly employed a third-party consulting firm to help them with their website because this was not her staff’s area of expertise.
- What is a wireframe and what does it look like?
- How did they decide what content to keep vs. what content to get rid of?
- What were some of the biggest things Kimberly discovered after doing a survey from the library’s visitors and supporters?
- Is the website ADA (Americans with Disabilities Act) friendly? Yes, it is!
- How did Kimberly decide what content goes where?
- Quick announcement: Are you struggling with your library’s current website? We have a webinar to help you through this process!
- Has Kimberly done any heat mapping or user testing on the website?
- Kimberly explains how Algolia helps users find what they’re searching for.
- How long did this website redesign take and how much did it cost?
- If Kimberly had to go back in time, what advice would she have for herself?
- It’s important to manage expectations so that everyone on the team is on the same page.
- What’s next for the website?
Mentioned in This Episode:
Email Kimberly: Kimberly.Crowder@live.com & KCrowder@indypl.org
15 episodes
All episodes
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Similar to Library Figures
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Business tips for startups by proven entrepreneurs
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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continue reading
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