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351: How to create great customer experience with Alan Williams & Dave Stubberfield

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Manage episode 428987542 series 1538757
Content provided by Audioboom and LID Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and LID Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of LID Radio podcast, we're joined by Alan Williams and Dave Stubberfield to talk about their new book Supercharging the Customer Experience.
About Alan Williams and Dave Stubberfield
Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value-driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness.
About Supercharging the Customer Experience
Supercharging the Customer Experience defines a unique fresh approach to the design, implementation and development of customer experience strategy in any organization.

  continue reading

355 episodes

Artwork
iconShare
 
Manage episode 428987542 series 1538757
Content provided by Audioboom and LID Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and LID Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of LID Radio podcast, we're joined by Alan Williams and Dave Stubberfield to talk about their new book Supercharging the Customer Experience.
About Alan Williams and Dave Stubberfield
Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value-driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness.
About Supercharging the Customer Experience
Supercharging the Customer Experience defines a unique fresh approach to the design, implementation and development of customer experience strategy in any organization.

  continue reading

355 episodes

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