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LifeLine Ep 17 - The Mentality of a CTO Part II
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Perhaps the most challenging and rewarding role you will take on in the emergency communications field is that of a trainer; those valiant souls who not only endure the struggles of the profession, but have the added burden of ensuring that future telecommunicators are well-equipped to be successful in their careers. Join your host Erica as she discusses some of the keystone principles she has learned about being a certified training operator over the course of her career!
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