))
LifeLine Ep 27 - Complacency: The Silent Killer
Manage episode 433808057 series 3552647
Content provided by LifeLine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by LifeLine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
For those of us in the emergency communications profession, as in any profession, one of the most challenging obstacles to overcome is complacency; the feeling of confidence in oneself which lowers one's guard and causes unforced errors to occur. How can a 911 call taker or dispatcher overcome such an issue, especially when given the stakes of our profession are literally life or death? Join your host Erica this week as she discusses what complacency is and how it can be overcome. Special guest this week is Justin Prescott, the director of operations for Ameri-Prep (AEP) to help unravel this complicated issue.
27 episodes
Share
