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EPISODE 205- Banking on the Cloud: Amazon Web Services' Head of Worldwide Banking Industry Charith Mendis on How to Drive Market Growth

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Manage episode 430359217 series 3232865
Content provided by Outgrow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Outgrow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Charith Mendis is the Head of the Worldwide Banking Industry for Amazon Web Services (AWS), where he oversees global banking industry activities. With over 15 years of experience in financial services across Asia, EMEA, and North America, he helps banking and lending organizations leverage cloud capabilities to innovate and transform their operations.

On The Menu:

1. AWS's role in enhancing call center operations, personalization, operational efficiency, and risk understanding.

2. Tailored strategies for banks' unique needs, focusing on end goals and specific use cases.

3. Regulations as a constant, not a hindrance, to cloud adoption in the banking industry.

4. Emphasis on AWS's security measures, encryption methods, and customer-defined data storage practices.

5. Integration of generative AI, shifting towards conversational interfaces and NLP.

6. The importance of working backward from the customer needs to avoid rework and inefficiencies.

7. Enhancing operations through hyper-personalization, propensity models, lending operations, and call center capabilities.

Click here for a free trial: https://bit.ly/495qC9U

Follow us on social media to hear from us more -

Facebook- https://bit.ly/3ZYLiew

Instagram- https://bit.ly/3Usdrtf

Linkedin- https://bit.ly/43pdmdU

Twitter- https://bit.ly/43qPvKX

Pinterest- https://bit.ly/3KOOa9u

Happy creating!

#CharithMendis #AmazonWebServices #Outgrow #Banking #GamingGrowth #MarketGrowth #MarketerOfTheMonth #Outgrow #Podcastoftheday #Marketingpodcast

  continue reading

440 episodes

Artwork
iconShare
 
Manage episode 430359217 series 3232865
Content provided by Outgrow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Outgrow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Charith Mendis is the Head of the Worldwide Banking Industry for Amazon Web Services (AWS), where he oversees global banking industry activities. With over 15 years of experience in financial services across Asia, EMEA, and North America, he helps banking and lending organizations leverage cloud capabilities to innovate and transform their operations.

On The Menu:

1. AWS's role in enhancing call center operations, personalization, operational efficiency, and risk understanding.

2. Tailored strategies for banks' unique needs, focusing on end goals and specific use cases.

3. Regulations as a constant, not a hindrance, to cloud adoption in the banking industry.

4. Emphasis on AWS's security measures, encryption methods, and customer-defined data storage practices.

5. Integration of generative AI, shifting towards conversational interfaces and NLP.

6. The importance of working backward from the customer needs to avoid rework and inefficiencies.

7. Enhancing operations through hyper-personalization, propensity models, lending operations, and call center capabilities.

Click here for a free trial: https://bit.ly/495qC9U

Follow us on social media to hear from us more -

Facebook- https://bit.ly/3ZYLiew

Instagram- https://bit.ly/3Usdrtf

Linkedin- https://bit.ly/43pdmdU

Twitter- https://bit.ly/43qPvKX

Pinterest- https://bit.ly/3KOOa9u

Happy creating!

#CharithMendis #AmazonWebServices #Outgrow #Banking #GamingGrowth #MarketGrowth #MarketerOfTheMonth #Outgrow #Podcastoftheday #Marketingpodcast

  continue reading

440 episodes

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