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Jamaican Purse Stands, Wobbly Tables & the Lost Art of Customer Service
Manage episode 402438264 series 3552117
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Jenny has been home for about a week from Jamaica and is ready to “unpack” the customer experience that she received. But don’t get twisted she’s still not actually unpacked. Turns out life is in fact in the details, whether it’s specialized cube trays, a chilled glass, or somebody propping up a wobbly table. Join us as we zoom in on the details and then zoom out on the role this place in branding and marketing and ultimately leadership.
Curious to know where Jenny experienced such incredible customer service. Find out more about the resort she visited (Excellence Oyster Bay) here: https://bit.ly/3SI9mks
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Hosted by @raebecca.miller and @jennyfromthe843
Chapters
1. Exceptional Customer Service in Jamaica (00:00:04)
2. Customer Service and Attention to Detail (00:06:27)
3. Customer Service and Brand Integrity Importance (00:18:46)
24 episodes
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