Go offline with the Player FM app!
What Is Your Business First Language?
Manage episode 215450325 series 2425995
Have you ever been bewildered by acronyms? Do you speak a special language in your business world that is alien to your customers or clients? Do you expect anyone who interacts with your business to speak your business language?
This week Kim shares a recent experience where a business spoke in its own language and expected her, as the customer, to understand without checking to see if she actually did. Together with Fulyana, she explores what the repercussions are when you speak your business “first” language.
http://inside-exec.com/wp-content/uploads/2017/06/Business-First-Language.mp3348 episodes
Manage episode 215450325 series 2425995
Have you ever been bewildered by acronyms? Do you speak a special language in your business world that is alien to your customers or clients? Do you expect anyone who interacts with your business to speak your business language?
This week Kim shares a recent experience where a business spoke in its own language and expected her, as the customer, to understand without checking to see if she actually did. Together with Fulyana, she explores what the repercussions are when you speak your business “first” language.
http://inside-exec.com/wp-content/uploads/2017/06/Business-First-Language.mp3348 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.