Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Leadership Lowdown | "Walk In Your Guest's Shoes"
MP3•Episode home
Manage episode 294494467 series 1164381
Content provided by Michigan Business Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michigan Business Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Take a walk in your guest's (customer's) shoes and see a whole new world from their point of view! Disney cultural expert and owner of Out The Door Travel Agency, David Zanolla returns to the show for a second time! There is so much to learn and to discuss when it comes to getting customer service right, creating positive cultures, and making the right business moves! David reminds us that simple can feel like magic, even though it isn't that magical, it's just good common sense and thinking the experiences through! This philosophy carries over to his business at Out The Door Travel, he says their goal is to ensure clients have a simple, personalized, and worry-free travel experience. We rarely find this kind of expertise in customer service and getting the business right! We are glad he took the time to join us and you will be glad you tuned in to this edition of the Leadership Lowdown!
…
continue reading
7104 episodes
MP3•Episode home
Manage episode 294494467 series 1164381
Content provided by Michigan Business Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michigan Business Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Take a walk in your guest's (customer's) shoes and see a whole new world from their point of view! Disney cultural expert and owner of Out The Door Travel Agency, David Zanolla returns to the show for a second time! There is so much to learn and to discuss when it comes to getting customer service right, creating positive cultures, and making the right business moves! David reminds us that simple can feel like magic, even though it isn't that magical, it's just good common sense and thinking the experiences through! This philosophy carries over to his business at Out The Door Travel, he says their goal is to ensure clients have a simple, personalized, and worry-free travel experience. We rarely find this kind of expertise in customer service and getting the business right! We are glad he took the time to join us and you will be glad you tuned in to this edition of the Leadership Lowdown!
…
continue reading
7104 episodes
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