Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
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Content provided by Mark Smith [nz365guy]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Smith [nz365guy] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Similar to Microsoft Business Applications Podcast
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
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How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
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The Art of Charm is where self-motivated people, just like you, come to learn from the company’s coaches about to how to master human dynamics, relationships, and becoming your best self with the help of Johnny and AJ, the company’s founders. Johnny and AJ bring their 11 years of coaching experience from their famous Bootcamps, where they host clients in Los Angeles from all over the world and they share their stories, best practices and themselves on this weekly podcast. Not only does The A ...
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The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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TED is a nonprofit devoted to ideas worth spreading. On this video feed, you'll find TED Talks to inspire, intrigue and stir the imagination from some of the world's leading thinkers and doers, speaking from the stage at TED conferences, TEDx events and partner events around the world. This podcast is also available in high-def video and audio-only formats.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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From New York Times best-selling author Rachel Hollis comes the ultimate podcast for anyone looking for more joy and purpose in their lives. Featuring candid interviews with top performers in business, media, and lifestyle, as well as deep dives into topics like health and motivation, The Rachel Hollis Podcast has everything you need to level up your life! New episodes premiere every Tuesday and Thursday.
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Montgomery & Co. is a weekly podcast where WNBA champion and part-owner of the Atlanta Dream Renee Montgomery is joined by her mother Bertela Montgomery, her sister Nicole Young and her wife Sirena Grace as they chart a unique path through the business world as four black and brown women keeping their family first at all times. Both insightful and compelling, this one-of-a-kind talk show combines interviews with some of the world’s top innovators & entrepreneurs with sports and culture conve ...
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Digital Contact Center with Neha Bajwa
Manage episode 311221556 series 2413570
Content provided by Mark Smith [nz365guy]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Smith [nz365guy] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
FULL SHOW NOTES
https://podcast.nz365guy.com/340
- A brief introduction about Neha Bajwa’s life and what she is passionate about
- Neha talks about her journey into Microsoft
- A conversation full of insights about collaborative apps; how it works and how important it is
- Neha answers how Dynamics 365 and Microsoft teams come together
- A discussion full of information about Customer Experience for sales, the marketing and also about the service
- In achieving the success of a business, Neha shares how Customer Experience, Marketing and Service plays a big role
- Neha gives an overview of the Digital Contact Center
- Neha answers how Digital Contact Center solutions are integrated with Microsoft Teams
RESOURCES
All in one Digital Contact Center
Introducing Voice Channel for Dynamics 365 Customer Service (microsoft.com)
Voice channel in Omnichannel for Customer Service | Microsoft Docs
Customer Service Omnichannel Support | Microsoft Dynamics 365
Microsoft Customer Experience Platform
Introducing Microsoft Customer Experience Platform: A complete marketing solution for connected experiences.
Customer Experience Platform | Microsoft
Collaborative Apps
Accelerate cross-organization collaboration with Dynamics 365 and Microsoft 365
CREDITS
Music by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase Limited
AgileXRM
AgileXRm - The integrated BPM for Microsoft Power Platform
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
546 episodes
Share
Manage episode 311221556 series 2413570
Content provided by Mark Smith [nz365guy]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Smith [nz365guy] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
FULL SHOW NOTES
https://podcast.nz365guy.com/340
- A brief introduction about Neha Bajwa’s life and what she is passionate about
- Neha talks about her journey into Microsoft
- A conversation full of insights about collaborative apps; how it works and how important it is
- Neha answers how Dynamics 365 and Microsoft teams come together
- A discussion full of information about Customer Experience for sales, the marketing and also about the service
- In achieving the success of a business, Neha shares how Customer Experience, Marketing and Service plays a big role
- Neha gives an overview of the Digital Contact Center
- Neha answers how Digital Contact Center solutions are integrated with Microsoft Teams
RESOURCES
All in one Digital Contact Center
Introducing Voice Channel for Dynamics 365 Customer Service (microsoft.com)
Voice channel in Omnichannel for Customer Service | Microsoft Docs
Customer Service Omnichannel Support | Microsoft Dynamics 365
Microsoft Customer Experience Platform
Introducing Microsoft Customer Experience Platform: A complete marketing solution for connected experiences.
Customer Experience Platform | Microsoft
Collaborative Apps
Accelerate cross-organization collaboration with Dynamics 365 and Microsoft 365
CREDITS
Music by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase Limited
AgileXRM
AgileXRm - The integrated BPM for Microsoft Power Platform
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
546 episodes
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Similar to Microsoft Business Applications Podcast
Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
…
continue reading
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
The Art of Charm is where self-motivated people, just like you, come to learn from the company’s coaches about to how to master human dynamics, relationships, and becoming your best self with the help of Johnny and AJ, the company’s founders. Johnny and AJ bring their 11 years of coaching experience from their famous Bootcamps, where they host clients in Los Angeles from all over the world and they share their stories, best practices and themselves on this weekly podcast. Not only does The A ...
…
continue reading
The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
TED is a nonprofit devoted to ideas worth spreading. On this video feed, you'll find TED Talks to inspire, intrigue and stir the imagination from some of the world's leading thinkers and doers, speaking from the stage at TED conferences, TEDx events and partner events around the world. This podcast is also available in high-def video and audio-only formats.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
From New York Times best-selling author Rachel Hollis comes the ultimate podcast for anyone looking for more joy and purpose in their lives. Featuring candid interviews with top performers in business, media, and lifestyle, as well as deep dives into topics like health and motivation, The Rachel Hollis Podcast has everything you need to level up your life! New episodes premiere every Tuesday and Thursday.
…
continue reading
Montgomery & Co. is a weekly podcast where WNBA champion and part-owner of the Atlanta Dream Renee Montgomery is joined by her mother Bertela Montgomery, her sister Nicole Young and her wife Sirena Grace as they chart a unique path through the business world as four black and brown women keeping their family first at all times. Both insightful and compelling, this one-of-a-kind talk show combines interviews with some of the world’s top innovators & entrepreneurs with sports and culture conve ...
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