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Is AI the new UC? Enterprise Connect thoughts with Kevin Kieller

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Manage episode 411882225 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Freshly back from Enterprise Connect, Kevin Kieller, Co Founder of enableUC and Microsoft MVP Tom Arbuthnot dive into the current state of AI in the UC and discuss its future impact on UC and how Microsoft Teams might play a central role for many organisations.

  • Thoughts on Enterprise Connect 2024
  • Understanding AI terminology
  • Importance of user adoption and training in driving the value of AI in UC
  • Role of IT Pros in AI landscape
  • Potential for AI to disrupt the Contact Center space

Thanks to Pure IP, this episode's sponsor, for your continued support of the Empowering.Cloud community.

  continue reading

46 episodes

Artwork
iconShare
 
Manage episode 411882225 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Freshly back from Enterprise Connect, Kevin Kieller, Co Founder of enableUC and Microsoft MVP Tom Arbuthnot dive into the current state of AI in the UC and discuss its future impact on UC and how Microsoft Teams might play a central role for many organisations.

  • Thoughts on Enterprise Connect 2024
  • Understanding AI terminology
  • Importance of user adoption and training in driving the value of AI in UC
  • Role of IT Pros in AI landscape
  • Potential for AI to disrupt the Contact Center space

Thanks to Pure IP, this episode's sponsor, for your continued support of the Empowering.Cloud community.

  continue reading

46 episodes

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