))
MFE 109: Customer Journey Mapping For Everyone
Manage episode 403623905 series 3466618
Content provided by Milliken & Company. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Milliken & Company or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Every day, we take customers on a journey. It may begin with a casual inquiry or a sales call. It goes on to a satisfied customer and, if we’re really good, a sales relationship that lasts for decades. How do we track that journey at Milliken? How do we monitor customer sentiment and transform sales...
…
continue reading
10 episodes
Share
