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Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people

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Manage episode 306793680 series 2873326
Content provided by Mining Your Business. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mining Your Business or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Processes revolve around people. However, sometimes we keep forgetting that in the flood of technology and robots helping us along the way. Mirko Kloppenburg from Lufthansa, author of New Process Lab will discuss why people, not technology, should stay upfront while presenting his trademark guideline called the New Process Checklist.
Learn more at the Processand website!

Follow us on our LinkedIn page here: LinkedIn
Learn more about what we do at Processand here: Processand

  continue reading

72 episodes

Artwork
iconShare
 
Manage episode 306793680 series 2873326
Content provided by Mining Your Business. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mining Your Business or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Processes revolve around people. However, sometimes we keep forgetting that in the flood of technology and robots helping us along the way. Mirko Kloppenburg from Lufthansa, author of New Process Lab will discuss why people, not technology, should stay upfront while presenting his trademark guideline called the New Process Checklist.
Learn more at the Processand website!

Follow us on our LinkedIn page here: LinkedIn
Learn more about what we do at Processand here: Processand

  continue reading

72 episodes

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