It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Supplier Wire 037: Using Affordable Offshore Talent to Scale Your Franchise
Manage episode 416389321 series 1941161
Content provided by Modrn Business Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Modrn Business Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Brad Stevens, Founder & CEO of Outsource Access. Outsource Access helps franchisors and franchisees redefine how they scale with highly talented, affordable talent from the Philippines to drive revenue & profitability. Ryan & Brad discuss why Outsource Access was founded, their "fanatical" focus on customer service, and what the future holds after ranking in the top 7% of the fastest growing private businesses in America on the Inc 5000 list. Connect with today's guest: franchisesuppliernetwork.com/featured-supplier/outsource-access/ Register for the Franchise “UnConferences” at www.franchisors.com
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Manage episode 416389321 series 1941161
Content provided by Modrn Business Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Modrn Business Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Brad Stevens, Founder & CEO of Outsource Access. Outsource Access helps franchisors and franchisees redefine how they scale with highly talented, affordable talent from the Philippines to drive revenue & profitability. Ryan & Brad discuss why Outsource Access was founded, their "fanatical" focus on customer service, and what the future holds after ranking in the top 7% of the fastest growing private businesses in America on the Inc 5000 list. Connect with today's guest: franchisesuppliernetwork.com/featured-supplier/outsource-access/ Register for the Franchise “UnConferences” at www.franchisors.com
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Similar to Modrn Business
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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continue reading
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