15 – Hiring and Interviewing in Patient Access

NAHAM Connections Podcast

ABOUT THE EPISODE Over the past few years, Patient Access has faced many staffing challenges and shortages as an impact of the COVID-19 pandemic. Still, Patient Access is a resilient and powerful profession, and everyone from associates to directors found creative ways to face these obstacles. In this episode, Patient Access leaders Yelina Mejia and Neha Sarkar, from Rush University Medical Center, and Evelyn Rosa, from New York Presbyterian, discuss best practices for hiring and onboarding Patient Access team members, as well as interview success stories. Plus, you won’t want to miss their favorite interview question. (Hint: It involves cake.) || MUSIC Podcast theme, "Pride in Each Other” || LINKS *Episode* https://www.naham.org/page/NAHAMConnections | https://www.naham.org/page/ConnectionsPodcastEpisode10 *Social Media* https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/ *NAHAM Website* https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections