Episode #10: Interview with Shawna Perry

Naturalistic Decision Making

Date: 6/18/2020

Show Description:

Today we welcome Shawna Perry. Shawna is an emergency medicine physician and runs a consulting firm called SJP Consulting. In both her roles as a physician and a consultant, she actively advocates for systems level views of patient safety. She is an active member of the naturalistic decision making community, the human factors and ergonomics society, and the resilience engineering association. She uses her vast and varied clinical experiences to mentor countless resident physicians and also to inform applied research. Shawna very generously serves on panels, gives invited talks, and collaborates on writing projects to share her front-line perspective on the organizational constraints, competing goals, and other challenges emergency department physicians face every day as they care for patients. Dr. Perry spent 6 years as the Director for Patient Safety System Engineering at Virginia Commonwealth University Health Systems and is currently an Associate Professor of Emergency Medicine at the University of Florida Health Science Center in Jacksonville, FL.

Where to find Shawna:

1. Klein, G., Pliske, R., Crandall, B., & Woods, D. D. (2005). Problem detection. Cognition, Technology & Work , 7 (1), 14-28.

DOI: 10.1007/s10111-004-0166-y

2. Cook, R., & Rasmussen, J. (2005). “Going solid”: a model of system dynamics and consequences for patient safety. BMJ Quality & Safety , 14 (2), 130-134. doi: 10.1136/qshc.2003.009530

3. Perry, S., Wears, R. L., Anderson, B., & Booth, A. (2007). Peace and war: Contrasting cases of resilient teamwork in healthcare. In Eighth International Naturalistic Decision Making Conference, Pacific Grove, CA .

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How did you become interested in NDM? [1:50]

What are different attitudes that you've observed in regard to patient safety in clinical settings? [12:30]

What are some times you've gotten pushback on your ideas? [23:35]

What's a favorite story where you had to rely on your intuition? [42:40]