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Talking with customers

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Manage episode 359643245 series 2814648
Content provided by Rafaล‚ Sobolewski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rafaล‚ Sobolewski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Tadam! Michael and Rafal are back. In this episode, our hosts talk about interviewing customers, which every company or product owner should do to grow their business.

โญ๏ธ Key things you will learn from this episode:

- Why you should talk to your customers
- How to conduct the interviews with people who use your products or services
- What information you want to get from these online meetings with your customers
- Why is it essential to use the 5 Whys method and dig to the source of the problem customers mention.
- How new Nozbe time parameters work and what other new features we've recently introduced in Nozbe.

We try to avoid meetings in our company. If we allow them to happen, they should be: optional, regular, and well-prepared. And so are the meetings we have with our customers. See in what way.

โญ๏ธ Chapters:

  • (00:00) - ๐ŸŽถ INTRO
  • (00:28) - ๐Ÿ“ˆ Podcast and data
  • (01:17) - ๐Ÿ’› Feedback from customers
  • (04:07) - ๐Ÿค Meetings with customers
  • (16:13) - ๐Ÿง˜โ€โ™€๏ธ Work Life Balance in Nozbe
  • (18:27) - ๐Ÿ†• New Features ๐ŸŽ‰
  • (26:03) - ๐Ÿ’ช #MightyFriday

๐Ÿ”— Show notes

๐ŸŸฃ Find Us

๐Ÿ’œ Review Us

If you love this show, please leave us a review on Apple Podcasts or wherever you listen to podcasts.

Creators & Guests

  continue reading

47 episodes

Artwork

Talking with customers

No Office

published

iconShare
 
Manage episode 359643245 series 2814648
Content provided by Rafaล‚ Sobolewski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rafaล‚ Sobolewski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Tadam! Michael and Rafal are back. In this episode, our hosts talk about interviewing customers, which every company or product owner should do to grow their business.

โญ๏ธ Key things you will learn from this episode:

- Why you should talk to your customers
- How to conduct the interviews with people who use your products or services
- What information you want to get from these online meetings with your customers
- Why is it essential to use the 5 Whys method and dig to the source of the problem customers mention.
- How new Nozbe time parameters work and what other new features we've recently introduced in Nozbe.

We try to avoid meetings in our company. If we allow them to happen, they should be: optional, regular, and well-prepared. And so are the meetings we have with our customers. See in what way.

โญ๏ธ Chapters:

  • (00:00) - ๐ŸŽถ INTRO
  • (00:28) - ๐Ÿ“ˆ Podcast and data
  • (01:17) - ๐Ÿ’› Feedback from customers
  • (04:07) - ๐Ÿค Meetings with customers
  • (16:13) - ๐Ÿง˜โ€โ™€๏ธ Work Life Balance in Nozbe
  • (18:27) - ๐Ÿ†• New Features ๐ŸŽ‰
  • (26:03) - ๐Ÿ’ช #MightyFriday

๐Ÿ”— Show notes

๐ŸŸฃ Find Us

๐Ÿ’œ Review Us

If you love this show, please leave us a review on Apple Podcasts or wherever you listen to podcasts.

Creators & Guests

  continue reading

47 episodes

All episodes

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