Solo to Scalable: James Bartrop's Journey to MSP Success

Now That's IT: Stories of MSP Success

Sit down with James Bartrop, the founder and managing director of ShadowSafe, a leading cybersecurity and IT services MSP based in Brisbane, Australia. James takes us through his incredible journey from a solo entrepreneur grappling with the early challenges of running his own business to building a scalable and successful MSP.

Discover how James navigated the ups and downs of the MSP world, from working in a national IT firm to striking out on his own, and the pivotal moments that shaped his path. He shares candid insights on overcoming self-doubt, learning to trust and delegate, and the strategic decisions that helped transform ShadowSafe into a powerhouse in the cybersecurity space.

Whether you're an established MSP owner looking for inspiration or an aspiring leader in the IT services industry, this episode offers valuable lessons on resilience, growth, and the importance of community support. Tune in to learn from James's experiences and gain actionable takeaways to apply to your own business journey.

Join us for an engaging conversation that highlights the realities of the MSP industry and celebrates the triumphs that come with perseverance and strategic thinking.

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'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

Chapters

1. Journey of an IT Entrepreneur (00:00:00)

2. Building a Successful Business Team (00:14:34)

3. Entrepreneurial Lessons (00:21:45)

4. Inspiring Experience in Blue Mountains (00:29:18)