#132 - Rebranding, Team Lead Pay, and GMB: Your Questions, Answered

Owned and Operated - A Plumbing, Electrical, and HVAC Growth Podcast

It’s June Q&A time, as John tackles strategies for increasing revenue per plumber and HVAC technician, tracking key performance indicators (KPIs), and tips for managing warehouse inventory and consignment. He’ll also get into hiring team leads, implementing incentive-based compensation plans, rebranding strategies after acquisitions, and navigating successful business models like new construction. Want to make sure you’re live for the next livestream? Learn more about John’s exclusive Facebook group over at www.ownedandoperated.com.
Episode Hosts: 🎤
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter
Thanks to Our Sponsor Supply House
Need parts fast? Supply House Dot Com is fast, reliable, offers easy returns, and has a huge inventory of parts and supplies so that you're waiting less. Take a look at their TradeMaster program and start getting perks now!
Special Thanks to Avoca AI Coaching and Training
Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end.
We have a special promo code available if you schedule now: ‘OWNED’.
Click here to schedule your demo today.
https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2024-06
Check out our episode with Avoca AI founder Tyson Chen

Send us a Text Message.

Contact the Owned and Operated Plumbing, HVAC, and Electrical Growth podcast

• www.ownedandoperated.com
• [e-mail]

Leave us a Review
More Ways To Connect

• The Owned and Operated YouTube
• The Owned and Operated Weekly Insights Newsletter

John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

Chapters

1. BEGIN! (00:00:00)

2. Increasing Revenue per Plumber (00:01:53)

3. Key Performance Indicators (KPIs) for Technicians and Installers (00:04:30)

4. Hiring and Managing Team Leads (00:06:53)

5. Compensation Models and Incentives (00:09:20)

6. Best Practices for Acquisitions and Rebranding (00:17:51)

7. Warehouse Management and Consignment (00:21:25)

8. New Construction vs. Service Models (00:23:48)

9. Marketing Strategies for New Divisions (00:28:58)

10. Conclusion and Final Thoughts (00:32:54)