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The Art of Conflict Resolution with Hesha Abrams
Manage episode 407763470 series 3561048
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In this episode, we dive into the art of effective communication and conflict resolution with Hesha Abrams, a seasoned lawyer, mediator, and author.
Join us as we explore practical strategies, behavioral insights, and nuanced approaches that can transform your interactions, whether at home, or in the workplace. From understanding human behavior to tailoring communication for diverse personalities, this discussion promises to offer invaluable insights for navigating complex conversations and diffusing tension.
Tune in and discover the keys to fostering understanding, improving relationships, and achieving successful resolutions in this enlightening episode!
Key Highlights:
- The Problem with Avoiding Conflict
- Validation and Feedback
- The Power of a Do-Over
- Dominating a Conversation Positively
- Understanding the Need to Win or Avoid Losing
- Holding the Calm Book Preview
Connect with Hesha Abrams:
For more tips on improving employee satisfaction, connect with our host, Lori-Ann Duguay:
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Welcome to the People Powered-Solutions Podcast, your go-to platform for igniting company culture transformation. Our insightful episodes explore the nuances of culture transformation while providing practical tips to enhance it. We focus on improving workplace dynamics, uncovering strategies and insights to boost employee engagement and satisfaction. With expert guests, we empower leaders with effective management training advice.
Join us in engaging conversations on leadership and culture, as we navigate the intricacies of corporate culture transformation and elevate leadership skills within modern workplaces.
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