Building Your Customer Success Strategy with Dillon Young EP 30

Philly Tech Connect by Philadelphia Tech Entrepreneurs

🔹 About This Episode: Join us as Dillon unveils the critical aspects of creating a customer success/post-sales strategy that can drive your startup forward. With a career spanning over 15 years in customer-facing roles, Dillon is now on a mission to empower early-stage startups to unlock the full potential of their customer base.

🔸 In This Episode, You'll Discover: The types of companies that benefit most from a dedicated customer success strategy. The ideal timing for laying the groundwork of your customer success blueprint. Key qualities to look for in your first customer success hire to ensure a strong foundation for your team.

🔹 Why Listen? If you're involved in a startup or thinking about starting your venture, understanding the role of customer success is pivotal. Dillon's expertise provides not just insights but actionable advice on nurturing and maximizing customer relationships for long-term revenue growth.

🔸 Connect with Dillon: LinkedIn: www.linkedin.com/in/dillonryoung

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