Mastering Performance Management: A Leader's Guide

Playbook For Performance

In this episode of "Playbook for Performance," Shawna Corden dives into the intricacies of performance management. Far from being a dreaded task, Shawna explains how setting clear expectations can transform this process into a seamless part of leadership.

Episode Highlights

1. Understanding Performance Management:

- Setting clear expectations for your team.

- Differentiating between job descriptions and position plans.

2. The Importance of Expectations:

- Aligning work with how it should be done and deadlines.

- Ensuring mutual understanding of tasks using metaphors like "paint the shed."

3. Managing Time and Projects:

- Balancing workload throughout the year with pie charts and forecasting.

- Addressing busy seasons and planning for personal and professional time.

4. Development Opportunities:

- Focusing on strengths over weaknesses.

- Utilizing mentoring and setting SMART goals for clarity and success.

5. Tracking Progress:

- Regular check-ins and feedback.

- Keeping detailed notes on individual progress.

6. Handling Underperformance:

- Assuming positive intent and offering support.

- Identifying capacity versus capability issues and providing necessary resources.

Resources:

• Contact Shawna Corden: [e-mail]

• Shawna’s book on conflict resolution and teamwork strategies

Next Episode Preview:

1. Topic: Diversity and Inclusion

2. Focus: The importance of diversity of thought in enriching teams and improving business outcomes.

Takeaway: Performance management is about setting clear expectations, fostering growth, and maintaining regular communication to ensure team success.