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Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers
Manage episode 436874257 series 3345179
Content provided by Brought to you by Donnie Shelton and Dan Gordon, Brought to you by Donnie Shelton, and Dan Gordon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brought to you by Donnie Shelton and Dan Gordon, Brought to you by Donnie Shelton, and Dan Gordon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitations at this stage in the game. Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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Manage episode 436874257 series 3345179
Content provided by Brought to you by Donnie Shelton and Dan Gordon, Brought to you by Donnie Shelton, and Dan Gordon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brought to you by Donnie Shelton and Dan Gordon, Brought to you by Donnie Shelton, and Dan Gordon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitations at this stage in the game. Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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Similar to PMP Industry Insiders
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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