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Você já se surpreendeu com uma central de atendimento?

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Manage episode 158844317 series 1196708
Content provided by Dotstore and Dotstore - Soluções para E-commerce. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dotstore and Dotstore - Soluções para E-commerce or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nada simboliza mais o distanciamento do modelo tradicional de atendimento ao consumidor do que saudá-lo com “Prezado senhor” quando ele pede ajuda ao suporte. A troca de mensagens entre a empresa e o usuário pode – e deve – ser mais personalizada e intimista, mas mantendo-se o respeito.
  continue reading

63 episodes

Artwork
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Manage episode 158844317 series 1196708
Content provided by Dotstore and Dotstore - Soluções para E-commerce. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dotstore and Dotstore - Soluções para E-commerce or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nada simboliza mais o distanciamento do modelo tradicional de atendimento ao consumidor do que saudá-lo com “Prezado senhor” quando ele pede ajuda ao suporte. A troca de mensagens entre a empresa e o usuário pode – e deve – ser mais personalizada e intimista, mas mantendo-se o respeito.
  continue reading

63 episodes

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