Out Of Proportion To The Circumstances Positively Outrageous Service podcast

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Business Podcasting Education Andrew Szabo & Michael Hoffman Andrew Szabo Michael Hoffmans Positively Outrageous Service

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Out of Proportion to the Circumstances

5y ago 15:00

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Content provided by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Positively Outrageous Service - Principle #2 Photo: Bob Smith - "I'm in the service business. I mean, our sandwiches are pretty good; I don't know if they're extraordinary. But our service is." "Jimmy John" Liautaud The second key principle of Positively Outrageous Service is creating a service experience that is "out of proportion to the circumstances." It heightens the intensity, engagement and memorability of customer service, or in reality, any relational engagement! For more listen to our 15 minute radio segment Outrageous!!! - available also on Spotify, Google Podcasts, AnchorFM and ITunes.

… continue reading

44 episodes

#Business #Podcasting Education #Andrew Szabo & Michael Hoffman #Andrew Szabo #Michael Hoffmans #Positively Outrageous Service

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Out of Proportion to the Circumstances

Positively Outrageous Service

published 5y ago

Share

MP3•Episode home

Content provided by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Positively Outrageous Service - Principle #2 Photo: Bob Smith - "I'm in the service business. I mean, our sandwiches are pretty good; I don't know if they're extraordinary. But our service is." "Jimmy John" Liautaud The second key principle of Positively Outrageous Service is creating a service experience that is "out of proportion to the circumstances." It heightens the intensity, engagement and memorability of customer service, or in reality, any relational engagement! For more listen to our 15 minute radio segment Outrageous!!! - available also on Spotify, Google Podcasts, AnchorFM and ITunes.

… continue reading

44 episodes

#Business #Podcasting Education #Andrew Szabo & Michael Hoffman #Andrew Szabo #Michael Hoffmans #Positively Outrageous Service

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