It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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139. Paul Ortchanian
Manage episode 354588091 series 2693308
Content provided by Product Coffee. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Product Coffee or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join us this week on Product Coffee, where we welcome, Paul Ortchanian from Bain Public as we delve into the world of product management and explore the importance of mapping out the customer experience. Paul shares his expertise on how to create a blueprint that associates across every aspect of the customer journey and how to assign product managers to various verticals to ensure seamless execution. We also discuss the role of product managers in shaping the overall product ecosystem and what to do when a product manager is not producing results. Don't miss this insightful podcast that will give you a behind-the-scenes look at the "making of the sausage" and help you understand the inner workings of a successful product.
Follow us on LinkedIn, Instagram, or Twitter & check out our website @ productcoffeepodcast.com ☕️
184 episodes
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Manage episode 354588091 series 2693308
Content provided by Product Coffee. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Product Coffee or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join us this week on Product Coffee, where we welcome, Paul Ortchanian from Bain Public as we delve into the world of product management and explore the importance of mapping out the customer experience. Paul shares his expertise on how to create a blueprint that associates across every aspect of the customer journey and how to assign product managers to various verticals to ensure seamless execution. We also discuss the role of product managers in shaping the overall product ecosystem and what to do when a product manager is not producing results. Don't miss this insightful podcast that will give you a behind-the-scenes look at the "making of the sausage" and help you understand the inner workings of a successful product.
Follow us on LinkedIn, Instagram, or Twitter & check out our website @ productcoffeepodcast.com ☕️
184 episodes
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
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