131 - Ryan StMichel - Excelling in Consultative Selling

Profiles in Prosperity

Ryan StMichel is the owner of Grove Mechanical in Crookston Minnesota.

Grove Mechanical was founded in 1978 by Ryan's Grandfather and Ryan purchased the company from his uncle.

Ryan created a unique consultative, no-pressure, sales process that results in high-quality, high-value systems installations, delighted customers, and a very high close rate. How does he do it? Listen and learn!

Other interesting items discussed:

Building relationships with customers: Finding points of commonality and ice-breaking.

Sales room set up.

Scheduling for maximum customer availability.

Offering options.

Indoor air quality.

Why Ryan StMichel joined Service Nation and what that did for him and Grove Mechanical.

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