How to Delight Your Clients Without Overdelivering EP: 2

Profitable Web Designer with Shannon Mattern

Welcome to the Profitable Web Designer Podcast where we help ambitious web designers work less and make more money.

💎 Get insider strategies from the Web Designer Academy and advice from our five-figure month earners on how to make at least $10k every single month as a web designer by adding your name to the WDA waitlist now at https://webdesigneracademy.com

Today we’re talking about why web designers overdeliver (and how to stop doing it without those awkward client conversations or losing out on referrals).

Before we dive in, if you’re ready to transform what you think about how much you can charge for web design, raise your prices and work with your dream clients, then I wanna invite you to watch our Profitable Pricing Framework training for web designers. Just head to https://webdesigneracademy.com/pricing and I’ll send the free training straight to your inbox.

In this episode, we’re gonna talk about what overdelivering is, and I’ll share exactly what’s behind your overdelivering habit.

We’re gonna cover:

• The 8 reasons why you might be overdelivering.
• How overdelivering can backfire.
• What an “employee mindset” is, and how it sets you up to overdeliver.
• How people-pleasing has you working way more than you need to be.
• Why you might be cramming way too many deliverables into your projects.
• Why you say yes to everything your client asks for even if you want to say no.
• Four ways to STOP overdelivering.
• The one simple yet powerful shift you can make to stop overdelivering for good.

Key takeaways from this episode:

• Overdelivering usually comes from a really good, generous place… but it not only harms you and your bottom line… it’s also not good for your clients! What?!
• When you stop being a pixel-pusher and step into your role as a trusted advisor, you’ll delight your clients without overdelivering.

Love the show? Tap here to leave us a rating and review!