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Twilio: Robocalls Erode Consumer Trust in Telephone Infrastructure
Manage episode 254081944 series 1755969
Content provided by ProgrammableWeb's Developers Rock Podcast and David Berlind. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ProgrammableWeb's Developers Rock Podcast and David Berlind or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Twilio has released its annual State of Customer Engagement Report and to find out more about the report and the trends that it spotlights (including challenges with robocalls and the role of AI in improving the customer experience), ProgrammableWeb's editor-in-chief David Berlind captured a video interview with Al Cook, the company's Vice President and General Manager of Artificial Intelligence. A complete text transcript of this podcast can be found at: https://www.programmableweb.com/news/interview-al-cook-vp-and-general-manager-artificial-intelligence-twilio/interview/2020/02/20
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Manage episode 254081944 series 1755969
Content provided by ProgrammableWeb's Developers Rock Podcast and David Berlind. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ProgrammableWeb's Developers Rock Podcast and David Berlind or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Twilio has released its annual State of Customer Engagement Report and to find out more about the report and the trends that it spotlights (including challenges with robocalls and the role of AI in improving the customer experience), ProgrammableWeb's editor-in-chief David Berlind captured a video interview with Al Cook, the company's Vice President and General Manager of Artificial Intelligence. A complete text transcript of this podcast can be found at: https://www.programmableweb.com/news/interview-al-cook-vp-and-general-manager-artificial-intelligence-twilio/interview/2020/02/20
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Similar to ProgrammableWeb's Developers Rock Podcast
Africa-focused technology, digital and innovation ecosystem insight and commentary.
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