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Connecting with your patients to avoid drop-offs
Manage episode 311964564 series 3206648
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Today, what I want to talk to you about how physical therapists or occupational therapists losing tough patients. Sometimes, you can never fix this problem totally. You're going to lose people, there's nothing you can do about it and people are going to leave.
There's a couple of tips to getting ahead of the problem. So you’re losing that tough patient. Sometimes, the problem happens, it's something bad, and people just drop off. Sometimes, people are just idiots and not nice people. It happens. That's just the way things go.
I'm sure everybody's lost patients. I'm sure if you're in this profession, you've lost patients.
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