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The One Lesson that can Take your PT Practice from Good to Great
Manage episode 311964543 series 3206648
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I have really messed up in my practice. When I started my practice, things were going really well. Then I messed up. I wasn't paying attention to the numbers. I didn't care, like things didn't matter.
Then all the sudden changes happened. Everything fell out from underneath me. My practice went from killing it to not doing so good. I messed up, and I did this for years. I didn't pay any attention to anything.
Then after years of not doing so well, I started to take a look. The one thing that hit me was that the most important thing is what the patient thinks. I started looking at my numbers, and I started seeing cancellations and no shows -- but that wasn't the big thing.
https://ptbusinessbuilder.com/lesson-that-can-take-pt-practice-from-good-to-great/
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