A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman, Matthew Brown, and Rob Litterst from The Hustle.
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Customer Service Has Always Been the Focus at Groton Electric Light Department from “The Top Down”
Manage episode 390242395 series 2814592
Content provided by American Public Power Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Public Power Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
At Massachusetts public power utility Groton Electric Light Department, “customer service has always been our focus, from the top down,” said Kevin Kelly, General Manager at Groton Electric Light Department, in the latest episode of Public Power Now. The utility was recently recognized by APPA with a Public Power Customer Satisfaction Award for providing excellent service to its community.
195 episodes
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Manage episode 390242395 series 2814592
Content provided by American Public Power Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Public Power Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
At Massachusetts public power utility Groton Electric Light Department, “customer service has always been our focus, from the top down,” said Kevin Kelly, General Manager at Groton Electric Light Department, in the latest episode of Public Power Now. The utility was recently recognized by APPA with a Public Power Customer Satisfaction Award for providing excellent service to its community.
195 episodes
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A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman, Matthew Brown, and Rob Litterst from The Hustle.
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