))
Experiences of accessible tourism providers – Dreamworld case study
Manage episode 376053093 series 3508310
Content provided by Queensland Government - Department of Tourism, Innovation and Sport and Queensland Government - Department of Tourism. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Queensland Government - Department of Tourism, Innovation and Sport and Queensland Government - Department of Tourism or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive.
“Consultation is really the key… and changes don’t need to cost the earth.”
In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Chantel MacLachlan, the head of operations at Dreamworld on the Gold Coast to learn from her experiences.
The team discusses the importance of consultation and feedback, the benefits of investing in inclusion, and how Dreamworld has implemented inclusive offerings, messaging, and staff training.
Tune in to more episodes as Ben and Bridie chat with people with disability and tourism operators to uncover learnings from both perspectives on experiencing and providing accessible tourism.
For more information, visit our website.
6 episodes
Share
