How To Run A Mixed Animal Practice w/ Dr. Christine Staten

Questions With Crocker

Welcome to a special episode of Questions With Crocker! This episode Dr. Crocker and Shane are joined by the wonderful Dr. Christine Staten where she discusses her veterinary journey to owning an eleven doctor practice, her clinic processes, if it gets easier owning a practice, her pay tier system for staff members, and more.
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TIMESTAMPS
Intro 00:00
Dr. Staten's Veterinary Journey 01:42
The Philosophy Behind No Nail Trims 05:38
Private Practices vs Corporate Practices 07:44
The Support Staff Pay Tier System 13:08
When Does It Get Easier Owning A Practice? 16:26
Communication Tools In A Practice 18:24
Dr. Staten's Call Center 21:24
The Balance Between Small Animal And Large Animal Care 25:38
Dr. Staten's MBA Journey 31:54
Dr. Staten's Online Courses 35:40
Outro 41:16

Chapters

1. Intro (00:00:00)

2. Dr. Staten's Veterinary Journey (00:01:42)

3. The Philosophy Behind No Nail Trims (00:05:38)

4. Private Practices vs Corporate Practices (00:07:44)

5. The Support Staff Pay Tier System (00:13:08)

6. When Does It Get Easier Owning A Practice? (00:16:26)

7. Communication Tools In A Practice (00:18:24)

8. Dr. Staten's Call Center (00:21:24)

9. The Balance Between Small Animal And Large Animal Care (00:25:38)

10. Dr. Staten's MBA Journey (00:31:54)

11. Dr. Staten's Online Courses (00:35:40)

12. Outro (00:41:16)