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Episode 64: Citizen Empowerment through Technology Modernization

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Content provided by Council on Licensure, Enforcement and Regulation and Council on Licensure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Council on Licensure, Enforcement and Regulation and Council on Licensure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, shares his agency's journey with a multi-year, multi-phase technology initiative. He focuses on how enhancements to the technology used for online license applications and renewals has resulted in better service to the citizens of Wisconsin. New cloud-based technology enables applicants to sit in the drive's seat of their application process to submit the documentation and move it forward, while Department staff are better able to identify applications that are ready for review and move those forward most quickly and efficiently.

Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode64_Empowerment_through_Technology_041123_transcript.pdf

  continue reading

81 episodes

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Manage episode 360366067 series 2373197
Content provided by Council on Licensure, Enforcement and Regulation and Council on Licensure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Council on Licensure, Enforcement and Regulation and Council on Licensure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, shares his agency's journey with a multi-year, multi-phase technology initiative. He focuses on how enhancements to the technology used for online license applications and renewals has resulted in better service to the citizens of Wisconsin. New cloud-based technology enables applicants to sit in the drive's seat of their application process to submit the documentation and move it forward, while Department staff are better able to identify applications that are ready for review and move those forward most quickly and efficiently.

Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode64_Empowerment_through_Technology_041123_transcript.pdf

  continue reading

81 episodes

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