Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Content provided by Chelsea Craig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chelsea Craig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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How to Benefit from Bad Business Reviews with CEO of Kyber Digital, Jay Miller
Manage episode 293266915 series 2904992
Content provided by Chelsea Craig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chelsea Craig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jay Miller is the CEO of Kyber Digital, his company specializes in helping businesses with SEO and web development primarily in the contracting world. Instead of fighting fire with fire when a customer who leaves bad reviews, Jay would say you’ve just been given an opportunity to advance your standing with your clients and community. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- Identifying opportunities to fix bad reviews
- Weighing out what reviews are worth addressing
- Using tactical empathy to understand your customers
- The importance of long time customers
- Monitoring your reviews
Resources:
Connecting with Jay Miller:
Connecting with the host:
- Chelsea on LinkedIn
15 episodes
Share
Manage episode 293266915 series 2904992
Content provided by Chelsea Craig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chelsea Craig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jay Miller is the CEO of Kyber Digital, his company specializes in helping businesses with SEO and web development primarily in the contracting world. Instead of fighting fire with fire when a customer who leaves bad reviews, Jay would say you’ve just been given an opportunity to advance your standing with your clients and community. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- Identifying opportunities to fix bad reviews
- Weighing out what reviews are worth addressing
- Using tactical empathy to understand your customers
- The importance of long time customers
- Monitoring your reviews
Resources:
Connecting with Jay Miller:
Connecting with the host:
- Chelsea on LinkedIn
15 episodes
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Similar to Reputation Matters
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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continue reading
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…
continue reading
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continue reading
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…
continue reading
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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