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Richard Troote and Mark Rogers Discuss How Their Housing Organizations Increase Efficiency by 50%
Manage episode 326050889 series 3340388
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In this special episode, your host Ivan Stano welcomes Mark Rogers, Director of Business Transformation at MOAT Homes and Richard Troote, Director of ICT at Wales & West Housing Association. Mark and Richard discuss how their constant search for innovative way of doing business brought them to the idea of mobilizing lots of their process. The outcomes, backed by a fantastic partner, RedKiteCRM, led to up to 50% efficiency improvements and a surprising twist amidst Covid-19 times.
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