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State of the Nation 17 - How to deliver a game-changing customer experience

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Manage episode 307320945 series 1666747
Content provided by Retail Doctor Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Retail Doctor Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

From the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Just Cuts, Mahassen Haddad, General Manager of Max Brenner and Stephen Younane, CEO of Retail Prodigy Group as we discuss the importance of Customer Experience and how retailers can apply the latest consumer insights to create relevant experience at all touchpoints.

  continue reading

66 episodes

Artwork
iconShare
 
Manage episode 307320945 series 1666747
Content provided by Retail Doctor Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Retail Doctor Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

From the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Just Cuts, Mahassen Haddad, General Manager of Max Brenner and Stephen Younane, CEO of Retail Prodigy Group as we discuss the importance of Customer Experience and how retailers can apply the latest consumer insights to create relevant experience at all touchpoints.

  continue reading

66 episodes

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