It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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RS111: Can Connected Truck Data Produce Smarter Maintenance Plans?
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Manage episode 361168125 series 2334747
Content provided by RoadSigns and Transport Topics. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RoadSigns and Transport Topics or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Class 8 truck dealers are taking a new approach to customer service — they are implementing an adaptive, dealer-managed service plan that is paired with enhanced connectivity to cover all fleet preventative maintenance. Expanded visibility allows dealers to analyze a fleet’s needs, empowering their customers to make the right maintenance decisions. How? What factors feed the data to make these right decisions? Will this consulting-approach to truck maintenance stick around and encourage other truck-sellers to do the same? Find out with Mike Furst, director of contract service and business technology solutions at Volvo Trucks North America. Tune in. For more information: https://roadsigns.ttnews.com/episodes/can-connected-truck-data-produce-smarter-maintenance-plans/ How'd we do? Give us your listening experience feedback here: https://docs.google.com/forms/d/e/1FAIpQLSdE2YN79GA4zB5BdD7qJoL11xYEqrVrXpZcwhARZgY03D9ntA/viewform?usp=sf_link Follow the RoadSigns: Twitter: @ttroadsigns LinkedIn: RoadSignspodcast Instagram: @roadsignspodcast Join RoadSigns mailing list: roadsigns.ttnews.com/join-the-mailing-list/ For sponsorship and guest inquires please visit: https://roadsigns.ttnews.com/roadsigns-contact/ Find out more about our guest here: https://www.truckpartsandservice.com/maintenance/service-and-repair/article/15307482/volvo-announces-new-volvo-blue-maintenance-plan https://www.truckinginfo.com/10194422/new-dealer-tools-from-volvo-help-fleets-optimize-specs-maintenance
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159 episodes
MP3•Episode home
Manage episode 361168125 series 2334747
Content provided by RoadSigns and Transport Topics. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RoadSigns and Transport Topics or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Class 8 truck dealers are taking a new approach to customer service — they are implementing an adaptive, dealer-managed service plan that is paired with enhanced connectivity to cover all fleet preventative maintenance. Expanded visibility allows dealers to analyze a fleet’s needs, empowering their customers to make the right maintenance decisions. How? What factors feed the data to make these right decisions? Will this consulting-approach to truck maintenance stick around and encourage other truck-sellers to do the same? Find out with Mike Furst, director of contract service and business technology solutions at Volvo Trucks North America. Tune in. For more information: https://roadsigns.ttnews.com/episodes/can-connected-truck-data-produce-smarter-maintenance-plans/ How'd we do? Give us your listening experience feedback here: https://docs.google.com/forms/d/e/1FAIpQLSdE2YN79GA4zB5BdD7qJoL11xYEqrVrXpZcwhARZgY03D9ntA/viewform?usp=sf_link Follow the RoadSigns: Twitter: @ttroadsigns LinkedIn: RoadSignspodcast Instagram: @roadsignspodcast Join RoadSigns mailing list: roadsigns.ttnews.com/join-the-mailing-list/ For sponsorship and guest inquires please visit: https://roadsigns.ttnews.com/roadsigns-contact/ Find out more about our guest here: https://www.truckpartsandservice.com/maintenance/service-and-repair/article/15307482/volvo-announces-new-volvo-blue-maintenance-plan https://www.truckinginfo.com/10194422/new-dealer-tools-from-volvo-help-fleets-optimize-specs-maintenance
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159 episodes
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