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Hospital Authority hails HA Go app performance
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Manage episode 436295431 series 3315931
Content provided by RTHK.HK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RTHK.HK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Hospital Authority (HA) says its HA Go app has reduced waiting times at specialist out-patient clinics with the vast majority of patients being able to leave within two hours. "We want to keep the patients and not make them stay in our specialist clinics for more than two hours, which was not optimum in the past, but now more than 80 percent of them can achieve this target," said Larry Lee, the Hospital Authority's manager of cluster performance. Launched in 2019, the app's functions include appointment booking and queue monitoring. Lee added the HA would continue to expand the app's functions, such as in the areas of telehealth and outreach services. The authority says the app has been downloaded over 3.3 million times and its user base has grown to more than 2.6 million.
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15 episodes
MP4•Episode home
Manage episode 436295431 series 3315931
Content provided by RTHK.HK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RTHK.HK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Hospital Authority (HA) says its HA Go app has reduced waiting times at specialist out-patient clinics with the vast majority of patients being able to leave within two hours. "We want to keep the patients and not make them stay in our specialist clinics for more than two hours, which was not optimum in the past, but now more than 80 percent of them can achieve this target," said Larry Lee, the Hospital Authority's manager of cluster performance. Launched in 2019, the app's functions include appointment booking and queue monitoring. Lee added the HA would continue to expand the app's functions, such as in the areas of telehealth and outreach services. The authority says the app has been downloaded over 3.3 million times and its user base has grown to more than 2.6 million.
…
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15 episodes
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