Interesting stories from todayâs franchisors and entrepreneurs.
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Content provided by Chris Justin and Eathan Janney and Chris and Eathan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Justin and Eathan Janney and Chris and Eathan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Making the Hotel Check-in Experience Not Sucky with Bryan Clayton
Manage episode 293007566 series 2838471
Content provided by Chris Justin and Eathan Janney and Chris and Eathan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Justin and Eathan Janney and Chris and Eathan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
If you like the show, please leave a review on Apple Podcasts!
Nuggets:
- Startups like Uber and GreenPal succeeded by giving the common person a top-tier experience
Action Steps:
- Get a job as a concierge in a luxury hotel and note the ingredients essential to a smooth, positive and remarkable check in experience
- Discover ways to automate the most remarkable check in experiences. You could implement an app that senses location, includes pre recorded audio and video content, and tightly coordinates concierge behaviors.
- Partner with some mid range hotels, get paid as a consultant while testing your idea within their ecosystem. Sell them on the fact that customer satisfaction can dramatically be increased with lower wait times: a 5 minute wait to check-in lowers guest satisfaction by 50%
- Create a metric like lowering check-in times just 30 seconds and raising customer satisfaction to five stars
Links:
Bryan Clayton is CEO and cofounder of GreenPal an online marketplace that connects homeowners with local lawn care professionals.
Love a part of the show? Did we get something completely wrong? Let us know at update@runwithit.fm.
đď¸ Podcast hosting provided by Transistor. Want to start your own podcast? Get 15% off your first year by going to transistor.fm/run
105 episodes
Share
Manage episode 293007566 series 2838471
Content provided by Chris Justin and Eathan Janney and Chris and Eathan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Justin and Eathan Janney and Chris and Eathan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
If you like the show, please leave a review on Apple Podcasts!
Nuggets:
- Startups like Uber and GreenPal succeeded by giving the common person a top-tier experience
Action Steps:
- Get a job as a concierge in a luxury hotel and note the ingredients essential to a smooth, positive and remarkable check in experience
- Discover ways to automate the most remarkable check in experiences. You could implement an app that senses location, includes pre recorded audio and video content, and tightly coordinates concierge behaviors.
- Partner with some mid range hotels, get paid as a consultant while testing your idea within their ecosystem. Sell them on the fact that customer satisfaction can dramatically be increased with lower wait times: a 5 minute wait to check-in lowers guest satisfaction by 50%
- Create a metric like lowering check-in times just 30 seconds and raising customer satisfaction to five stars
Links:
Bryan Clayton is CEO and cofounder of GreenPal an online marketplace that connects homeowners with local lawn care professionals.
Love a part of the show? Did we get something completely wrong? Let us know at update@runwithit.fm.
đď¸ Podcast hosting provided by Transistor. Want to start your own podcast? Get 15% off your first year by going to transistor.fm/run
105 episodes
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Similar to Run With It
Interesting stories from todayâs franchisors and entrepreneurs.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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…
continue reading
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the worldâturning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Letâs face it, Real estate education has lost the script. Everybody âclaimsâ to have the secret sauce. They get you to sign up, get you to bite on a âmagicâ formula, but thereâs no real tools to get there. Thereâs so much talk, no practical steps. Itâs not instructional, itâs hype. The ideas arenât focused on your success, itâs focused on theirs. Well, it doesnât have to be that way. If youâve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
A unicorn is a magical creature shrouded in mystery known for its ability to make the impossible possible. In modern times, the word âunicornâ has come to mean something intrinsically valuable and difficult to obtain, whether that be a business with a $1 billion dollar valuation, or the love of a special someone. On Zero to Unicorn, weâll hear directly from the Kaeding family as they recount their history of founding and operating Norhart, a unicorn-level business in the construction industr ...
…
continue reading
Welcome to the Whatâs Next! Podcast. Iâve met so many brilliant people as I traveled the globe and have had some fascinating conversations that Iâve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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continue reading
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continue reading
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