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Objection Handling - They wouldn't even speak to us, now what?
Manage episode 318047830 series 3283699
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Once of our customers were caught up between a rock and a hard place: Their buyers in the IT department were happy to move forward with the purchase, but then the board of directors drew their veto card and blocked everything. Nothing was moving. Now what? They couldn't even get 5 minutes to speak to the board. So we had to be creative and work together our customer's buyers to negotiate and lead the conversation with their board - based on The Probing Sales Framework™️ that we trained them on. Not the ideal place to be in but have a listen how we did it ...
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