SAP Learning Operations and Support - with Daniela Kelemen

SAP Learning Insights

In this episode we will look a bit behind the scenes at the unsung heroes who keep SAP Learning platforms up and running and support our learners. David Chaviano talks to Daniela Kelemen, head of the Learning Systems Operations and Support team, being responsible for operating and supporting SAP Learning platforms and solutions. These are the SAP Training Shop, the SAP Learning Hub, SAP Certification, and the new SAP Learning platform (beta).
Daniela gives detailed insights on how the support process works, and how the team keeps all these platforms and solutions running.

Visit SAP Learning: https://www.sap.com/training-certification.html
Learn more about the SAP Learning Hub: https://learninghub.sap.com/
Find free MOOCs, podcasts, and microlearning videos at openSAP: https://open.sap.com/
SAP Global Certification Website: https://training.sap.com/certification/

Chapters

1. Start (00:00:12)

2. Introduction Daniela Kelemen (00:00:56)

3. The Learning Systems Operations and Support team (00:03:48)

4. Daily operations, daily challenges, daily solutions (00:08:29)

5. Looking into the future (00:17:02)

6. Crazy things (00:20:21)

7. Final words of wisdom (00:22:42)

8. Good Bye (00:23:58)