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My Word is My Bond
Manage episode 430964558 series 3568601
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A business is a collection of written and unwritten contracts with and between employees, vendors, governmental agencies, and customers. A high functioning business is one that takes those contracts seriously and establishes clear and concise rules of engagement along its vectors of interaction both internally and externally. To connect this back to previous conversations, a high functioning business builds and installs a management operating system that’s rooted in a foundation of continuous improvement and organizational health. Guardrails, systems, and processes are established and continually refined/reinforced to allow for trust to flourish.
Everyone wins when “my word is my bond” becomes woven into the fabric of your organizational culture. Accountability and trust simultaneously improve as the nooks and crannies to hide half-truths, speculation, and agendas that run counter to the company North Star become fewer and farther between.
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