310: Randy Cohen — Secrets of Swagger

Scaling Up Business Podcast

This week’s episode is all about swagger! It’s about you, your attitude, and the impact it can make on you and everyone around you. It’s a leadership conversation with a guest who has a passion for life.

Randy Cohen is an entrepreneur, restaurateur, author, speaker, investor, philanthropist, and successful business owner. Randy founded the online ticket reseller, TicketCity, in 1990. He serves as TicketCity’s Chief Energizing Officer and is one of the most well-known and successful entrepreneurs in the secondary ticket markets. He is the owner of Z Tejas Southwestern Grill, a thriving chain of restaurants in Arizona and Texas.

From his very first sales with TicketCity to a memorable experience at the 1996 Atlanta Olympics, Randy has been a leader who sets the example of going above and beyond. He is living proof that a leader who is authentic, sincere, humble, and kind is a leader who is going to win.

Randy’s goal is to be the energetic, rising tide that lifts everyone around him, but how he does that may not be the way that you should do it. Everyone brings their own brand of swagger, and when it’s done right, everyone wins.

Adversity is an inevitable part of leadership, but his goal is always to do the right thing long after the feeling of doing it leaves. Even when his company couldn’t deliver the Super Bowl tickets they promised, or when COVID-19 took them to zero ticket sales, Randy has met angry customers head-on with an open heart and a willingness to confront the good, the bad, and the ugly.

Interview Links:

Sponsored by: Bit.ly/clariontech

Randy on Twitter

Email Randy

Secrets of Swagger: How to Own Your Cool in Life and Business, by Randy Cohen

Resources:

20,000 Scaleups

Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)

Bill on YouTube

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Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.

We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne’s original best-selling business book, Mastering the Rockefeller Habits).