Culture Scaling Playbook: Hiring and Retention [S7.E2]

Scaling up: Lessons from the world's best CEOs and Founders

What is a high-performing culture? It's a question some think as straightforward as it is philosophical. In these special episodes, we explore high performing cultures; what they are, how to create them, and most importantly how to not just maintain them, but scale them.

By drawing upon the wisdom of the previous CEOs, founders, leaders who I have had the pleasure of interviewing over the last six years between them have created some $150b in market capitalisation. After 42 episodes of Scaling Up and 300,000 words of transcripts we now have a database of knowledge to dive into to pull some common threads together.

This second episode of the Culture Scaling Playbook is wholly dedicated to the integral culture scaling topic of hiring and retaining great talent. The crux of every scaling success is great people, and this episode aims to give operators meaningful and tangible best practise ideas for them to execute upon when it comes to attracting and retaining top talent - be it from onboarding, feedback or remuneration (and everything in between).

Culture Scaling Workbook:

Includes show notes, links to sources and other interesting thought starters - ⁠DOWNLOAD

Chapters:

(02:00) The importance of belonging in high performing teams

(06:56) What makes for great hiring and why is it the centre of successfully scaling culture?

(13:56) The role of the Chief People Officer and the right time to hire one

(16:29) The importance of onboarding when it comes to building a cohesive culture

(20:12) Let's talk remuneration

(23:43) Building trust through feedback

(30:34) Diversity of thought and why it produces better outcomes

(33:23) The wrap up

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