Navigating AI and Organizational Change

Schmidt List - Inspiring Leaders

Join us on the Schmidt List Podcast as host Kurt Schmidt sits down with Beth Elliott, the owner of Elberry Transformation Consultants, to dive deep into the world of AI in change management and its impact on organizations. 🎙️🤖
In this insightful episode, Kurt and Beth explore the rise of Artificial Intelligence (AI) and machine learning in the business landscape. They discuss how AI is being leveraged as a solution in change management, the importance of human-centered design in AI implementation, and the pivotal role of team collaboration and customer feedback.
🌟 **Key Topics Covered in This Episode:** -
The role of AI and machine learning in change management discussions - The need to consider the impact of AI on people and processes - The challenges of aligning perceptions and values surrounding AI - Using analog methods like online whiteboards for collaboration - The importance of front-end strategy and alignment among leaders - Steps to avoid a decision by committee approach - High-level strategy and iterative concept co-creation in highly regulated environments - The significance of cross-functional collaboration and breaking down silos - The benefits of getting direct customer feedback - Addressing broken systems and processes in digital transformation - The impact of social media on organizational processes and customer experience - The limitations of digital transformation and software adoption challenges - Best practices for effective communication and change management Beth shares her experiences of working with large organizations to foster cross-functional collaboration and identify complex business problems. From improving call times in a health insurance call center to cultivating storytellers within organizations, this episode is packed with practical insights and real-world examples.
💼 **About Our Guest:** Beth Elliott, owner of Elberry Transformation Consultants, specializes in innovation and transformation consulting. Her expertise lies in human-centered design, enterprise transformation strategy, and breaking down organizational silos to facilitate collaboration.
🔗 **Connect with Beth Elliott:**

• **Website:** www.ellberry.com
• **LinkedIn:** https://www.linkedin.com/in/belliott17/

👂 **Don't Miss Out:**
If you’re interested in AI, change management, innovation, and transformation within organizations, this episode is a must-listen! Be sure to subscribe to the Schmidt List Podcast for more engaging discussions with industry experts.
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