On Cleanliness and Business with Edward Clayton
Manage episode 318835214 series 3134504
Running a service-based business - like domestic cleaning - requires a SHED LOAD of moving pieces and variables.
From the recruitment of cleaners through to office staff, training for best practice, ensuring you're insured to the eyeballs, assuaging the worries of customers and dealing with the whole 'being in other people's homes' thing - it's a lot. It's also what Edward Clayton of Maid to Clean does on the daily.
I interviewed Ed during the height of Australian COVID-19 isolation, and we discussed the impact of pandemic on his business and the big pivots and reality-checks they had to take as an organisation. Ed's an interesting guy; while he runs Melbourne's leading cleaning business, it is business excellence itself that he's most concerned with. I think you'll enjoy this interview; I sense it will prove a bit of a time-capsule.
To learn more about Maid To Clean, follow https://www.instagram.com/maidtoclean_au or visit https://www.maidtoclean.com.au/.
To learn more about Iolanthe Gabrie, visit iolanthegabrie.com or follow @rubyassembly on Instagram.
33 episodes