3: Why Customer Service Is More Important Than Amenities w/ Donna Cutting
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Manage episode 157568528 series 1225907
The trend in senior living today is to model ourselves after the hospitality industry.
But is that the best way to go?
Today’s guest is Donna Cutting, Founder and CEO of Red Carpet Learning Systems. Hear Donna’s thoughts on why sales will never be what you want them to be if you don’t incorporate warmth and human touches to your business.
11 episodes